Charter® and Other Companies Try to Limit Password Sharing

Fastest Internet Provider
Limit Password Sharing

A Charter Spectrum® customer recently tweeted, “Anyone have a Spectrum® user ID & password I can trade for?” Likewise, another customer who have subscribed to the Spectrum® service of Charter® thanked his friend on Twitter “for giving me his Spectrum username and password to watch the World Series Game 7.” Another similar tweet from a Spectrum® subscriber read, “Totally figured out my parents Spectrum® password and can watch cable now through my Apple TV. I literally love my life.”

Tom Rutledge, who is the Chief Executive Officer of Charter Communications®, has had enough with these customer practices. Rutledge recently announced that he would be leading an industry wide effort to stop such practices of password sharing among Charter Spectrum® customers. He also added that this growing problem might cause pay-TV providers billions of dollars in revenue and millions of subscribers.

In a recent industry conference, Rutledge said, “There’s lots of extra streams, there’s lots of extra passwords, there’s lots of people who could get free service.” The Charter® CEO also stated that an unidentified channel owner had 30,000 simultaneous streams from just a single account.

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However, Charter® is not the only company who is tackling the issue. The researchers who are working at the ESPN Network of Walt Disney recently asked about 50 millennial sports fans a question that is how many of them shared their personal passwords to others. The executive vice president for affiliate sales and marketing for ESPN and other Disney networks, Justin Connolly told that each one of them raised their hand and confirmed that they have shared their password with others.

Connolly said, “It’s piracy. It’s people consuming something they haven’t paid for. The more the practice is viewed with a shrug, the more it creates a dynamic where people believe it’s acceptable. And it’s not.” Reports from several reliable sources claim that satellite and cable carriers in North America lost more than 3 million customers in this year alone due to such practices.

The telecom giant, Charter Communications® has already encouraged Viacom to help them to limit or stop illicit password swapping. In addition to that, reports also claim that the fastest internet provider, Charter® wants programmers to limit the number of concurrent streams on apps and compel legitimate customers to log in to the network more often to prevent illicit password swapping.

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